Is it possible to change or cancel a booking?

Yes, we accept changes at least 10 days in advance. However, changes are not guaranteed. In the event of a date/time change with less than 72 hours’ notice, a change fee of €200 will be charged. There may be additional costs (for example, if there are more participants or you need to change boats).

In case of cancellation, our refund policies apply, which vary depending on the proximity of the event date, as described below:

  • Up to ten days in advance: 90% refund of the amount paid.
  • Between two and nine days in advance: 50% refund of the amount paid.
  • Cancelled less 24 hours before event: without refund.

In the case of cancellations of group events, the specific conditions presented in the proposal should be consulted.