FAQs
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Find here some quick answers.
What awards and prizes have you received?
Lisbon Sight Sailing is proud to have been honored repeatedly over the years for the quality of its services.
Thus, in addition to the excellent reviews given by our customers, we must highlight the Certificates of Excellence from TripAdvisor, the recognition by AI Global Media as “Best Sailing Tour Provider 2023 – Lisbon”, the achievement of the Travel & Hospitality Award in 2019, 2020, 2022 and 2023 as the “Sailing Company of the Year in Lisbon” and the distinctions by Corporate LiveWire with the “Boat Tour Operator of the Year – 2023/24 and 2024/25” awards.
If you want to know more about this, follow this link:
https://lisbonsightsailing.com/en/category/awards/
Is it possible to change or cancel a booking?
Yes, we accept changes at least 10 days in advance. However, changes are not guaranteed. In the event of a date/time change with less than 72 hours’ notice, a change fee of €200 will be charged. There may be additional costs (for example, if there are more participants or you need to change boats).
In the event of cancellation, our refund policies apply, which vary depending on the proximity of the event date, as described below:
- Up to ten days in advance: 90% refund of the amount paid.
- Between two and nine days in advance: 50% refund of the amount paid.
- Cancelled less 24 hours before event: without refund.
In the case of cancellations of group events, the specific conditions presented in the proposal should be consulted.
Is it possible to offer a gift voucher for a tour?
Yes, we have gift vouchers available for any of our experiences. Contact us for more information on options and validity.
Is there a car park near the boarding point?
Yes, there are several car parking options close to the boarding point. We can provide detailed information at the time of booking.
How long does a typical tour last?
The duration of the tours varies according to the programme chosen. Standard tours last between 2 and 3 hours, but can be customised for longer private events.
Do you offer special packages for large groups?
Yes, we have special packages for large groups and corporate events. Contact us for more information.
Do I need to pay a deposit?
Yes, we ask for a deposit of 30% of the total amount to confirm and guarantee the booking of your event on board. In the case of experiences booked online, payment is made in one go.
Are life jackets available?
Yes, all our boats are equipped with life jackets and other necessary safety equipment.
Are there vegetarian, vegan or gluten-free options?
Yes, our menus can be adapted to suit the different dietary restrictions and preferences of your guests. Naturally, we need to know your wishes in advance. As the popular Portuguese saying goes, ‘Whoever goes to sea, goes ashore’ 😊
Is there an open bar option?
Yes, we have different open bar service options.
What catering options are available?
We offer a variety of menus including cocktails, finger food, buffets, fine dining and personalised options to suit your preferences. Contact us and, if you have any special wishes, share them with us.
Delicious Portuguese regional products are usually included (cheese and ham boards, jams, light snacks and fresh fruit).
Can I bring food and drinks to the event?
We offer catering services on board. However, if you wish to bring specific items, we are open to assessing this possibility on a case-by-case basis.
Are the boats equipped with sockets for charging devices?
Some boats have sockets for charging mobile phones and other devices. Please confirm this when booking.
Does the boat have Wi-Fi?
Not all boats have Wi-Fi. If this is a requirement for your event, please let us know so that we can provide a suitable solution.
Are the boats accessible to people with reduced mobility?
Some of our boats have limited accessibility. We suggest that you contact us to discuss the most suitable options for your needs.
Are there toilets on board?
Yes, all our boats are equipped with sanitary facilities for the convenience of our guests.
Do the boats have covered areas?
Yes, our boats have indoor and outdoor areas, guaranteeing comfort whatever the weather conditions.
How many people can participate in the event?
Capacity varies depending on the vessel chosen, and can accommodate up to 340 guests. Our fleet includes sailboats, catamarans, speedboats and classic ships.
Can you swim during the tour?
Yes, on some routes it is possible to stop for a swim. Contact us to see if your experience includes this option.
Is it possible to include a birthday cake?
Of course! We can provide personalised cakes or, if you prefer, you can bring your own cake to the celebration.
Can the event be themed?
Yes, we personalise the decoration, catering and entertainment according to your desired theme, to create the perfect atmosphere for your celebration.
Can we bring our own music?
Of course! You can bring your own playlist or DJ. Alternatively, we offer live entertainment options to enrich your experience on board. Talk to us and tell us all about it.
Can I choose the route of the tour?
Yes, although we have pre-defined routes, we can customize the route according to your preferences. Contact us and share your ideas.
How early should I book an event on board?
We recommend booking as far in advance as possible, especially for larger groups (over 50 participants), to guarantee the availability of the desired boat.
Which restaurants do you recommend near the departure points?
We have several restaurant options close to our boarding and disembarking points. Here are some suggestions:
- Santo Amaro Recreational Dock and Alcântara Dock
- Doca de Santo
- 5 Oceanos
- Quintal das Docas
- Park of Nations Marina
- Cartel 36
- Tacho da Memória
- Roda de Leme
- Belém Dock
- À Margem
- Espaço Espelho d’Água
- Vela Latina
- Oeiras Marina
- Marina Terrace
- Charkoal
- Ancora
- Cascais Marina
- Baía do Peixe
- Palm Tree Pub & Restaurant
- Hífen
Does the company organize weddings?
Although we don’t organize wedding ceremonies, we do offer services for pre- and post-wedding parties. These experiences can include personalized tours and other details that will make the moment even more special. We are available to collaborate in creating an unforgettable experience for the bride and groom and their guests.
Is it possible to use client branding at boat events?
Yes, we offer different customization formats to integrate your company’s visual identity into on-board events. We’ll be happy to show you the options available and adapt them to the needs of your event. Just contact us for more details.
Does the company organize regattas?
Yes, regattas are one of the best team-building activities you can do on the Tagus River.
This is a competition between boats, with the aim of completing a course in the shortest possible time, making efficient use of the strength of the wind and the setting of the sails. The course is marked out by buoys and supervised by a committee responsible for the safety and organization of the event. The race ends when the boats cross the finish line, defined by a buoy and a committee boat, which records each sailboat’s time.
The real reward of the regatta lies in the teamwork and the satisfaction of having lived an enriching experience with your colleagues, regardless of the outcome of the competition.
Check out this successful case study here.
What additional services can I include?
You can include several options. We highlight the following: tour guides, coach transfers, photographers, musicians, DJs, on-board entertainers and masseuses. In short, we turn your dreams into reality. Share them with us.
Here’s a two-minute film presenting some of our services: https://realdreams.pt/about-us/
What experience do you have in organizing events for companies?
Quite a lot. For more than a decade, we’ve been helping to make memorable experiences come true for organizations of different sizes and from all over the world. Some examples are: AMD, Astellas, Channel, US Embassy, Four Seasons, Tivoli Hotel, Instituto Superior Técnico, Logitech, Roland Berger, Rothschild & Co, Siemens and Spotify.
We understand the specificities of the business market and guarantee top quality services. Find out more here: https://lisbonsightsailing.com/en/experiences/corporate/
What should I wear?
Whatever you want. Come in good spirits.
We recommend comfortable clothing, suitable for the time of year / time of day. In summer, sunglasses and sun cream. In the colder months, we recommend a jacket for extra comfort.
The swimsuit can also be useful in this experiences Party & Sail, Classical Barbecue and Taste the Sea.
What points of interest can I see in the Wine Journey experience?
Lisbon offers a set of unique views which, when observed from the Tagus River provide a stunning and unforgettable experience. This tour occurs at the place of origin of Lisbon’s luminosity. The truth is that the light from the Tagus is reflected on the city as if it were a mirror, enhancing the beauty of this scenario.
Thus, in addition to the hills of Lisbon, it is possible to see and discover a series of monuments and places of high historical, cultural and landscape interest on the banks of the longest river of the Iberian Peninsula.
Some examples of points of interest are: Discoveries Monument, Jerónimos Monastery, Central Tejo, Museum of Art, Architecture and Technology (MAAT), Ajuda Palace, Bridge over the Tagus, National Ancient Art Museum, Folk Art Museum, Basilica of the Star, Cais do Sodré, Commerce Square, Alfama, Lisbon Cathedral, S. Jorge Castle, Monastery of S. Vicente de Fora, National Pantheon, Christ King, VTS Tower, Champalimaud Foundation and Belém Tower.
What points of interest can I see in the Lisbon to your Heart experience?
Lisbon offers a set of unique views which, when observed from the Tagus River provide a stunning and unforgettable experience. This tour occurs at the place of origin of Lisbon’s luminosity. The truth is that the light from the Tagus is reflected on the city as if it were a mirror, enhancing the beauty of this scenario.
Thus, in addition to the hills of Lisbon, it is possible to see and discover a series of monuments and places of high historical, cultural and landscape interest on the banks of the longest river of the Iberian Peninsula.
Some examples of points of interest are: Discoveries Monument, Jerónimos Monastery, Central Tejo, Museum of Art, Architecture and Technology (MAAT), Ajuda Palace, Bridge over the Tagus, National Ancient Art Museum, Folk Art Museum, Basilica of the Star, Cais do Sodré, Commerce Square, Alfama, Lisbon Cathedral, S. Jorge Castle, Monastery of S. Vicente de Fora, National Pantheon, Christ King, VTS Tower, Champalimaud Foundation and Belém Tower.
What points of interest can I see in the Lisbon Sight Sail experience?
Lisbon offers a set of unique views which, when observed from the Tagus River provide a stunning and unforgettable experience. This tour occurs at the place of origin of Lisbon’s luminosity. The truth is that the light from the Tagus is reflected on the city as if it were a mirror, enhancing the beauty of this scenario.
Thus, in addition to the hills of Lisbon, it is possible to see and discover a series of monuments and places of high historical, cultural and landscape interest on the banks of the longest river of the Iberian Peninsula.
Some examples of points of interest are: Discoveries Monument, Jerónimos Monastery, Central Tejo, Museum of Art, Architecture and Technology (MAAT), Ajuda Palace, Bridge over the Tagus, National Ancient Art Museum, Folk Art Museum, Basilica of the Star, Cais do Sodré, Commerce Square, Alfama, Lisbon Cathedral, S. Jorge Castle, Monastery of S. Vicente de Fora, National Pantheon, Christ King, VTS Tower, Champalimaud Foundation and Belém Tower.
What points of interest can I see in the Sunset Sail experience?
Lisbon offers a set of unique views that, when observed from the Tagus River provide a stunning and unforgettable experience. This tour occurs at the place of origin of Lisbon’s luminosity. The truth is that the light from the Tagus is reflected on the city as if it were a mirror, enhancing the beauty of this scenario.
Thus, in addition to the hills of Lisbon, it is possible to see and discover a series of monuments and places of high historical, cultural and landscape interest on the banks of the longest river of the Iberian Peninsula.
Some examples of points of interest are:
Discoveries Monument, Jerónimos Monastery, Central Tejo, Museum of Art, Architecture and Technology (MAAT), Ajuda Palace, Bridge over the Tagus, National Ancient Art Museum, Folk Art Museum, Basilica of the Star, Cais do Sodré, Commerce Square, Alfama, Lisbon Cathedral, S. Jorge Castle, Monastery of S. Vicente de Fora, National Pantheon, Christ King, VTS Tower, Champalimaud Foundation and Belém Tower.
What points of interest can I see in the Classical Barbecue experience?
There are several points of interest on this experience. During the tour, in addition to discovering the place where the River meets the sea, you will sail in the waters of the Atlantic Ocean.
In a relaxing atmoshere, heading towards Oeiras, you can see and enjoy the beautiful beaches of the Estoril coast.
Some examples of points of interest are: Discoveries Monument, Belém Tower, Jerónimos Monastery, Champalimaud Foundation, VTS Tower, Bugio Lighthouse, São Julião Fortress, Costa da Caparica, Paço de Arcos, Oeiras Marina and Torre Beach.
What points of interest can I see in the Taste the Sea experience?
There are several points of interest on this experience. During the tour, in addition to discovering the place where the River meets the sea, you will sail in the waters of the Atlantic Ocean.
In a relaxing atmoshere, heading towards Oeiras, you can see and enjoy the beautiful beaches of the Estoril coast.
Some examples of points of interest are: Discoveries Monument, Belém Tower, Jerónimos Monastery, Champalimaud Foundation, VTS Tower, Bugio Lighthouse, São Julião Fortress, Costa da Caparica, Paço de Arcos, Oeiras Marina and Torre Beach.
What points of interest can I see in the Party & Sail experience?
There are several points of interest on this experience. During the tour, in addition to discovering the place where the River meets the sea, you will sail in the waters of the Atlantic Ocean.
In a relaxing atmoshere, heading towards Oeiras, you can see and enjoy the beautiful beaches of the Estoril coast.
Some examples of points of interest are: Discoveries Monument, Belém Tower, Jerónimos Monastery, Champalimaud Foundation, VTS Tower, Bugio Lighthouse, São Julião Fortress, Costa da Caparica, Paço de Arcos, Oeiras Marina and Torre Beach.
What are the boats like and what is the capacity?
We have boats for all tastes. We operate comfortable sailboats with capacities between 6 and 18 passengers, between 10 and 18 meters, designed to satisfy the most demanding navigators. Our fleet includes catamarans, sailing and motor, speedboats and classic ships with a capacity of up to 340 guests.
They are prepared to receive our passengers with comfort and safety, with rigorous maintenance, always in perfect conditions to offer unforgettable experiences to our customers. In sum, our boats are designed to give you pleasure.
Do I need to work?
Only if you feel like it. Our goal is for you to enjoy and relax. But of course, if you wish, you can be part of the crew and help with maneuvers: from hoisting the sails to steering the boat. Simply let us know at any time.
May I take over the rudder?
Of course. Provided you have the desire to steer the boat.
Do I need to have experience and knowledge of navigation?
Don’t worry. You don´t need to have any knowledge of navigation. But, if you want to learn, you will learn what is port and starboard. And if you want to learn more, it’s simple, take the opportunity and ask us.
What languages are spoken onboard?
We speak in English, Spanish and Portuguese, obviously. After all, we’re from Lisbon. And, if you want translation services in any other language, simply, contact us here. We will be happy to arrange it for you.
Are the boat tours safe?
The experiences that we provide are not risk-free. In principle, accidents do not happen but, if anyone throws themselves into the water and can’t swim, we’re ready to rescue them.
We also provide life jackets for children and adults which you may use during the trip.
And to reduce the likelihood of accidents we will explain to you the safety rules and show you the emergency exits before the start of the trip 🙂
Is there insurance for passengers?
The activities are protected by liability and personal accident insurance in accordance with the legislation in force.
Can the boat capsize or sink?
The Titanic was unsinkable. The Costa Concordia would never capsize… So, yes, boats can sink. But, because the boats meet the mandatory safety requirements, the waters of the Tagus River are calm and the skippers are experienced, our trips are always relaxing and safe.
What if there is no wind?
Normally the sails meet the wind in the river. But when that does not happen we travel with the help of the engine or simply go with the flow of the Tagus.
What happens if there is bad weather on the day of the event?
“There is no bad weather. But there are good and bad clothes”, according to a Swedish proverb. So, we’re covered. If necessary we have a rain shelter at your disposal.
And if its very bad weather we will cancel the trip and your payment will be refunded. We understand that safety and comfort are in first place.
What should I do to avoid getting seasick?
It is very unlikely to get seasick aboard our boats. Our activities take place outdoors, in an extraordinary environment and with a cooling sea breeze. And since the Tagus is calm, this adventure is very pleasant, relaxing and peaceful.
You should avoid drinking milk and milk products as well as alcoholic beverages in excess. Some people take medicine to avoid getting seasick. Ask a pharmacist.
How can I book a fantastic experience?
You can make your reservation using our contact form on the website, by e-mail or by telephone. After confirmation, an initial payment will be required to secure the chosen date.
If you want to book online with immediate confirmation, simply choose the option on the website and follow the steps under “Book now”.
Can I bring children with me?
Children are welcome onboard. We can entertain them with pedagogy. We have protection cream with a protection factor of 50, caps and life vests, soft drinks and candy. And, if they want to sleep in one of the interior cabins, they will have a quiet sleep.
What payment options are available?
You can choose from the following payment options: Mastercard, Visa, iDEAL, Paypal and American Express.
Disputes resolution
Please be informed that in case of dispute, the customer may use the following alternative dispute resolution centers for consumer disputes:
CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide, 1099-032 Lisboa
Tel.: 213 847 484 – das 15.00h às 17.00h / 91 922 55 40
Fax:213 845 201
E-mail: cniacc@fd.unl.pt
Centro de Arbitragem de Conflitos de Consumo de Lisboa:
Rua dos Douradores, 116, 2º – 1100-207 Lisboa
Tel: 218 807 030 / Fax: +351 218 807 038
E-mail: juridico@centroarbitragemlisboa.pt
Web: www.centroarbitragemlisboa.pt